Jet Team

Trip Support

A la carte trip support services, for one-off flights or ongoing projects. JET TEAM is perfectly placed to deliver a professional ops service to suit your needs.

JET TEAM for all your trip support needs

JET TEAM is a small UK-based limited company, positioned in the market to provide a very high standard of service to a select number of clients. We recognised that an increasing number of operators want a bespoke, personal, service that focuses on a quality experience, the fine detail and often unique needs; no two operations are the same.

JET TEAM achieve this by listening closely to our clients, exploiting technology and dynamic working patterns to provide a dedicated 24/7 client manager, who becomes familiar with how each customer likes to operate, supporting them on every trip. Our refreshing approach means JET TEAM surpasses expectations, evolving to anticipate client needs; we constantly know where you are, what the latest plan is, and look ahead for you, taking preparatory steps where appropriate.

Our omnipresence means nothing is lost in shift handovers; important detail is retained; our service is consistent and dependable, giving you confidence to focus on operating the aircraft and looking after the principal. With our disciplined and structured approach to operations, we see potential issues before they become shop-stopping, and in the event of an immovable issue arising, work with you to mitigate the impact. Paramount to JET TEAM is your mission success.

We plan, You fly.

Ad Hoc Services

    JET TEAM will plan your journey strategically and tactically from start to finish; provide us with outline details of where you want to go and we will advise you on the best routing, taking into account geopolitical and operational safety, and avoiding unnecessary expense. Based upon initial planning discussions we will run test flight plans for every leg, using historical weather data, identifying the most apposite en route fuel stops where necessary. Our service includes detailed fuel plans for each leg, and worldwide filing in accordance with latest AIRAC data and national regulations.

    JET TEAM maintains cordial relations with all the worlds civil aviation authorities, or the best-connected local agents where they are mandatory, allowing us to obtain overflight and landing permissions very quickly - normally well within published timescales. From the outset we will provide you with realistic delivery timescales, and keep you up-to-date as each permissions is received, allowing you to plan accurately.

    JET TEAM dispatch every flight with detailed weather and NOTAM packages, including upper and lower wind charts, significant weather, NOTAM for airfields/FIR involved and TAF/METAR data - the latter includes all suitable airfields en route.

    On mission day JET TEAM provide clients with a top cover ops service, monitoring your departure and arrival, and updating other parties where you require us to do so. In the event of a changes or delays we will quickly advise you of significant issues such as adverse weather forecasts or restrictive airport opening hours, suggesting other options where available.

    Let JET TEAM liaise with your chosen FBO - or recommend one in a new location - coordinating ground handling on your behalf, and keeping everyone appraised of changes. This simple service takes a little of the pressure off you, whilst ensuring every base is covered for a smooth departure and arrival. This service is particularly valuable when things change, and the crew are focusing on other issues - we alleviate the pressure to think of everything by looking ahead at possible issues, such as airfield opening hours, customs etc. We work with you as an extra pair of eyes, ensuring the smallest detail doesn't balloon into a major oversight.

    The worlds airports are becoming increasingly congested, resulting in new landing and parking slot regimes being introduced, such as A-CDM in Europe. Upon receipt of your schedule, JET TEAM will take immediate action to secure the slots and parking you need, while warning you of significant events on the world calendar that might affect your plans.

    There are many different Customs and Immigration rules to comply with around the world, which can vary for passengers and crew, and even by airport in the same country! As part of our trip planning service we routinely check Customs, Immigration and Quarantine (CIQ) requirements in the very early stages of planning, to ensure no nasty surprises on arrival. When it's mission-critical, speak to JET TEAM.

    Fuel prices vary widely from airport to airport, and even supplier to supplier at the same airport. There can also be service issues to consider where ramp access may be restricted to certain providers. Let JET TEAM coordinate your fuel supply ahead departure, checking local supply issues to avoid last minute drama!

    JET TEAM can arrange all your hotel and transport requirements anywhere in the world, utilising local knowledge to ensure the brochure matches reality, and keeping your safety paramount. We use only reputable and safe vehicles and drivers, coordinating with them as your schedule changes.

    In some areas of the world obtaining catering for crew and passengers can prove a challenge, let alone finding decent quality. JET TEAM can assist flight attendants ahead of arrival, providing details of national quarantine and import rules, or connecting you to local caterers, finding specialist catering when required.

    We can provide timely and accurate security information for unusual and unfamiliar parts of the world, allowing you to mitigate the risk to passengers and crew. Go prepared with the latest threat assessment and ask JET TEAM about additional security measures.

    JET TEAM have delivered flowers to an aircraft steps, arranged a sightseeing trip for off-duty flight crew, as well as satisfying other more routine requests. Our aim is to make your trip run smoothly, take the pressure off busy crew who have other priorities; to assist you at every turn. At JET TEAM we don't limit ourselves to a list of things we can do - we pride ourselves on our lateral thinking and can-do approach to non-standard requests! Just Ask...

Whatever you need, ask JET TEAM.

Our strength is in our team, and network of preferred agents around the world. JET TEAM can arrange everything to make your trip run seamlessly, whether it is finding a suitable charter aircraft for next weeks’ European business trip, or planning your jet on a multi-stop trip to the Far East; we are available around the clock, working tirelessly on your behalf to get you where you need to be, refreshed and hassle-free.

Exceeding our expectations every time.

"Jet Team has always successfully been exceeding our expectations with its outstanding round the clock support. We like to call it a Jet Team experience that we get to witness every time, planning our flights under their expertise. Relentless efforts of Mr. Jon has led the Jet Team to produce such amazing results for us."

Rajeev, Executive Vice President, India.

Contact us

Please get in touch...

JET TEAM Ltd
71-75 Shelton Street
Covent Garden, London WC2H 9JQ
UNITED KINGDOM

AFTN: KNYCXAAJ
SITA: LONJT7X

info@jet-team.co.uk
+44 (0) 203 633 0750

Send us a message

  • Company registration no: 09789252
  • VAT no: 244 8769 64
  • JET TEAM ltd, 71-75 Shelton Street, London, WC2H 9JQ
  • Created by GEL Studios