When you buy services from us, you are entering into a contract with us. You will need to set up a JET TEAM Account before placing requests, so we can set this up we will ask you to provide some personal information such as;
This information is processed because it is necessary to perform a contract with you.
As part of our service we may store your credit or debit card information. We will only do this with your explicit permission, and where there is benefit in doing so, such as operational efficiency.
Where there is statutory or other legal requirement to share your information, we will process your data on the basis of a legal obligation.
We occasionally send out update newsletters to those who have used our service. You will always have the option to unsubscribe from such communications.
We retain your information for no longer than is required for the purpose it was collected for, including for the purposes of satisfying any legal, accounting or reporting requirements.
Personal data is shared with Third Parties as required to provide the JET TEAM service to you. This includes airport ground handlers and/or customs/immigration offices as part of submitting a service request, or entering it online, for example the US Customs and Border Protection Advanced Passenger Information System. Others are hotels and ground transportation we may book on your behalf.
Some of the information you provide us with may be transferred to a country outside of the European Economic Area such as the US, Singapore and Taiwan.
No personal data is sold to or traded with other Third Parties.
Your personal information is stored securely.
We use third party system providers as part of delivering the JET TEAM service, such as externally hosted software or cloud providers.
Where we use third party system providers or transfer any of your personal information outside of the European Economic Area, we have measures and terms in place with those providers to ensure that they also protect your data.
Under Data Protection Legislation you have the right to:
Full details of the above rights are on the ICO website.Some rights are dependent on the lawful basis for processing your information. If we have legitimate grounds to not carry out your wishes, these will be explained to you in response to your request.
If you would like to exercise any of your rights in relation to your personal data for which JET TEAM are the Controller, contact us as detailed below.
Should you think that we have not addressed your requests or have concerns about how we handle your information, you also have the right to lodge a complaint with the Information Commissioner’s Office as detailed on their website.
JET TEAM Limited can be contacted at:
JET TEAM Ltd, 71-75 Shelton Street, London WC2H 9JQ
Phone: +44 (0) 203 633 0750